We are looking for an Elders in Residence Facilitator to join our team! The position reports to the Special Projects Coordinator and is responsible for hosting the YAWC Elders in Residence Program. Main duties include setting up and closing for the Elders and clients in the office and via the live streaming equipment, providing structure for discussion by initiating and enabling culturally and contextually appropriate conversations, focusing on maintaining a supportive and positive healing space that adheres to COVID-19 safety protocols, documenting key information shared, and continuing to provide a service that is engaging and meets YAWC’s mandate.

Qualifications

Applicant must have facilitation experience, be technologically inclined, a strong conversationalist, and respectful and knowledgeable about Yukon First Nation or Indigenous cultures, as well as have their own reliable transportation.

Indigenous Person Hiring Preference Policy in Effect

Preference will be given to Indigenous candidates. Training and support will be provided to candidates who successfully demonstrate the ability to grow into the position based on a screening interview.

YAWC is a non-profit organization with a mission of “Working towards a resilient and robust community by empowering Indigenous women, gender diverse peoples, and their families through culturally inclusive advocacy, healing, learning, and sharing while celebrating success.” For full job description visit https://yawc.ca/news-events/news

Salary is $25 - $28 per hour based on experience and 15 hours per week. Position is term to March 2022 and located in Whitehorse.

How to Apply
Please send your resume and two references to Claudia Riveros, Executive Director at director@yawc.ca   
Application Deadline:July 26, 2021. 

Please direct questions to Claudia by email or phone 867-667-6162 x1007. We want to thank everyone who applies but only short-listed candidates will be contacted.


FULL JOB DESCRIPTION 

Job Title: Elders in Residence Facilitator 

Reports to: Special Projects Coordinator 

Organization: Yukon Aboriginal Women’s Council (YAWC) 

Location: Whitehorse, Yukon 

Date Completed:  6 July 2021 

Medical Clearance Required: No 

Security Clearance Required: Yes  

Mission

“Working towards a resilient and robust community by empowering Indigenous women, gender diverse people, and their families through culturally inclusive advocacy, healing, learning, and sharing while celebrating success.”

Vision

“To advocate on behalf of Indigenous women, girls, and gender diverse peoples in the Yukon and northern British Columbia to enhance, promote, and foster their social, economic, cultural, and political well-being. We aim to empower and celebrate Indigenous women, embrace their roles in communities, territories, and lands and to provide support and resources to promote and foster leadership roles, support and enforce their inherent, civil and human rights, and recognize and preserve their cultures and values.”

Mandate

“To build strong relationships among Indigenous women, gender diverse people, organizations, and partners across our service area with a collaborative approach. Providing responsive, effective, and empowering research, advocacy, outreach, access to healing and wellness resources, and personal and professional development at the territorial, national, and international levels.”

Section 1 – Purpose of the Position

Reporting to the Special Projects Coordinator, this position is responsible for hosting the YAWC Elders in Residence Program. Main duties include setting up and closing for the Elders and clients in the office and via the live streaming equipment, providing structure for discussion by initiating and enabling culturally and contextually appropriate conversations, focusing on maintaining a supportive and positive healing space that adheres to COVID-19 safety protocols, documenting key information shared, and continuing to provide a service that is engaging and meets YAWC’s mandate.

The Elders in Residence Program is responsible for supporting the spiritual and emotional needs of YAWC staff, board members, and clientele and sharing traditional knowledge and teachings in a manner consistent with the vision of YAWC. Through the free, daily drop-in sewing, between 1 pm to 3 pm, Monday – Friday in the YAWC office, either in-person, online, or by phone, the Elders in Residence offer Indigenous and compassionate support where everyone’s voices matter. Note that the in-person option is dependent on COVID-19 gathering restrictions.

The position applies knowledge of facilitation and event planning with strong communications, creative thinking, organizational, and information technology skills. The position serves Elders and clients from diverse cultural backgrounds and vulnerable populations with complex socio-economic issues, requiring support that applies sensitivity to the feelings of the group, strict confidentiality, good judgment, and self-care strategies.

Section 2 - Principal Duties and Responsibilities

  • Setting up and closing each drop-in session in the office, in-person, by phone, and via live steam.
  • Initiating and engaging in and monitoring conversations with Elders and clients who participate in person and remotely in a manner that is culturally and contextually supportive, positive, and objective.
  • Drawing and building on the existing knowledge and expertise of the group.
  • Documenting key points of communication among participants for reporting and educational purposes.
  • Aiding Elders in their asks and needs.
  • Troubleshooting information technology and audio/visual equipment needs (e.g., Facebook livestreaming, phone line, owl video camera and speaker system).
  • Strictly following COVID-19 safety protocols including sanitizing common areas regularly and respectfully reminding participants to adhere to guidelines.
  • Maintaining a tidy and professional workspace.

Section 3 – Desired Job Knowledge, Skills and Suitability

As per the YAWC mission, vision, and mandate, every effort is made to employ Indigenous women and gender diverse people from Yukon and northern BC. Job suitability is assessed with this priority in mind along with education and experience.

Education and Experience:

Completion of coursework in facilitation, event planning, communications, information technology, or another related field.

  • Significant experience facilitating meetings or events that involve following meeting best practice: timekeeping, following a schedule, and keeping notes.
  • Experience observing participants and responding to group interactions.
  • Experience planning, organizing, collaborating, and enabling information sharing, and scheduling itineraries, logistics, and activities.
  • Significant experience working with Yukon First Nations and/or Indigenous women and families.
  • Significant experience troubleshooting information technology like social media and audio/visual equipment.
  • Experience working with vulnerable populations.
  • Experience working independently and as part of a team to meet an organization’s objectives.

 An equivalent combination of education, training, and/or experience will be considered.

Job Knowledge:
  • Knowledge of group facilitation techniques: enabling respectful communication and dialogue among participants and awareness of group dynamics.
  • Knowledge and understanding of historical and contemporary concerns of Indigenous issues in Yukon.
  • Understanding and knowledge of Indigenous issues, norms, and standards relevant to promotion and protection of Indigenous women’s rights in Yukon
Specific Skills:
  • Intervene in group discussions in a way that adds to the group's creativity rather than taking away from it.
  • Listen to participants to follow their energy, paraphrase/summarize conversation; draw people out, and balance participation.
  • Use and troubleshoot computer equipment and software (e.g., Facebook live stream, web browsers) and audio/visual equipment (phone, owl video camera and speaker)
  • Communicate clearly and professionally in writing and verbally.
  • Critical thinking and responsive to unexpected situations.
  • Good organizational and time management.
  • Problem solving and conflict resolution an asset.
Interpersonal Skills:
  • Client service oriented and community driven.
  • Builds relationships of trust and credibility with participants.
  • Works independently with minimal supervision and in a team environment.
  • Maintains impartiality, tact, and confidentiality.
  • Takes initiative and is self-motivated and enthusiastic.
  • Engages and treats others with respect.
  • Seeks feedback and acts for self- and project-improvement.
  • Identifies when self-care time is needed and acts on interventions.
  • Supports the safety and inclusivity of the workplace.

Section 4 – Key Contacts

The working relationships related with this position are as follows:

  • Regular, daily communication with supervisor by receiving direction, exchanging information for consultations, and resolving issues.
  • Regular, daily communication with project team supports to provide direction, supervision, and assistance.
  • Regular communication with project Elders and participants through planning and exchanging information in a supportive and respectful manner.

Section 5 - Decision Making

General direction for this position is established by the Special Projects Coordinator.  The position works with considerable latitude in responding to that direction, in determining the approach and courses of action to achieve the position’s goals and objectives. The position is expected to work independently in carrying out the responsibilities of the position, except for work where team participation or an extensive partnership component is required. 

Decisions include day-to-day approaches to working with Elders and participants to ensure best practices; details of session notes; and determining what type of information can be shared for project improvements or participant follow-up.

Section 6 – Accountabilities

The expected end results of this position (i.e., why does it exist, what purpose does it serve?):

  • This position is important to YAWC’s image and the smooth operations of YAWC programs, services, and administration.
  • YAWC clientele, staff, and Board members, funders, and other supporters receive accurate information in a timely manner.
  • The content and timing of thoughtful service leads to more positive and long-term impacts on outcomes to YAWC and its members.
  • Appropriateness of service fosters workplace morale and maintains organizational credibility.

Section 7 - Positions Supervised

This position does not supervise any positions.

Section 8 – Budget

This position does not manage budgets.

Section 9 - Working Environment

This position works in a fast-paced office environment which include:

  • Yukon First Nation communities with distinct cultural protocols.
  • Maintaining strict confidentiality of information.
  • Inclusive workplace with diverse socio-economic demographics.
  • Substance-free, healthy, and safe workplace.

Section 10 – Conditions of Employment

  • A security clearance.
  • Willing to respect and maintain confidentiality
  • Willing to respect the conflict-of-interest policy and disclose potential conflicts
  • Willingness to respect office procedures and protocols
  • Reliable transportation.