Important message for Non-Insured Health Benefits (NIHB) clients evacuated from their communities

If you have been evacuated from your community and need to refill or replace items that were covered by the NIHB Program or you need to access other services covered under NIHB, we can help. Find toll free telephone numbers for all benefits and all regions below.

Dental Benefits
Dental Predetermination Centre (dental services)
Non-Insured Health Benefits
Address locator: 1902D
Ottawa ON K1A 0K9
Toll free: 1-855-618-6291
Fax: 1-855-618-6290
Dental Predetermination Centre (orthodontic services)

Non-Insured Health Benefits
Address locator: 1902C
Ottawa ON K1A 0K9
Toll free: 1-866-227-0943
Fax: 1-866-227-0957

Pharmacy benefits

Providers requesting prior approval of drug benefits on behalf of NIHB recipients may call the:

NIHB Drug Exception Centre

Address locator: 1902D
Ottawa ON K1A 0K9
Toll free: 1-800-580-0950
Fax: 1-877-789-4379
Teletypewriter: 1-800-465-7735 (Services Canada)

Other benefits

Northern Region (Yukon office)

Non-Insured Health Benefits
300 Main St Suite 100
Whitehorse YT Y1A 2B5
Telephone: 867-393-3800
Toll free: 1-866-362-6717
Fax: 1-867-667-3999